Custom-made products are available in South-East Queensland and Northern NSW (Bundaberg to Coffs Harbour)

Frequently Asked Questions

Find quick answers to common questions and gain valuable insights into shopping with Cortani Interiors through our comprehensive FAQs.

FAQs About Returns

Explore frequently asked questions about our return process to find quick answers to common queries.

You can find our returns policy online here.

Returns are only available for non-custom items. After your in-home measure you will be asked if you would like to proceed with the final quote. Once this is confirmed your order is final. If you happen to experience issues after installation, then the warranty process will apply.

If your return meets our Returns Policy, you can return your item within 28 days.

Restocking fees may apply up to 20% of the item value for change of mind refunds.

Your refund will paid back to you via your original payment method.

FAQs About Claim Warranty

FAQs About Claim Warranty

Our warranty covers manufacturing defects and issues arising from normal use. Refer to our warranty terms for detailed information here.

Please submit your warranty claim using our online form here.

To help us process your claim, please provide your order number and the name or code of the product, along with your personal details so we can contact you.

FAQs About Product Care & Maintenance

Explore common questions and answers about the care and maintenance of Cortani Interiors products.

For best results, clean mirrors with a combination of 30% methylated spirits to 70% water and a soft, non-abrasive cloth designed for use on glass surfaces.

We recommend checking your wardrobe fittings every 6 months if your wardrobe is used daily. Loose fittings can reduce sliding performance and potentially damage your wardrobe doors. If you find that a fitting is damaged, please contact us about a replacement.

To clean both the glass and frame of your shower screen, use a solution of 50% white vinegar and 50% water and a squeegee or soft microfibre cloth. 

FAQs About Shipping

Explore common questions and answers related to Cortani Interiors’ shipping process.

Contact our friendly Customer Service team on 1800 826 489 or info@cortani.com.au for the latest update on your order.

Selected products not requiring installation can be purchased and shipped directly to you. Shipping costs vary depending on the item selected. Simply add your item to the cart to view the shipping fee.

Selected products not requiring installation can be collected from our headquarters in Narangba. Please find more information here.

If your order has not been picked in our warehouse, we can change your shipping address. Please contact us 1800 826 489 or info@cortani.com.au. Please note that the change in address may not appear in your online account.